Shipping & Return Shipment
The dispatch takes place exclusively within Switzerland and Liechtenstein with our shipping partner Swiss Post. As a rule, the delivery will be the next day, if the order is received by 12pm with us.
The shipping costs amount to CHF 13,80 (incl. VAT) per order. From a purchase value of over CHF 120.00 we deliver free of shipping costs.
If you have a query and would like to return the goods, please register your purpose by sending an email to firstname.lastname@example.org, stating the order number and your reason for return. We then will check your query and send you the label for free return shipment. We kindly ask you to return the item in the original packaging and well packed. Please take into consideration that we only accept unused products that are returned within 14 days after receipt.
Your request will be processed within 48h.